Terms of Use

Effective Date : 10 JULY 2026
Last Updated : 10 JULY 2026
1

Introduction

These Terms of Use govern your access to and use of Vyaparcloud, including our website, application, dashboard, APIs, and related services.

For these Terms, “Vyaparcloud”, “we”, “our”, or “us” refers to Nirmith AI Labs. “You” refers to any person or business accessing or using Vyaparcloud, including business owners, administrators, staff members, delivery users, customers, and other authorized users.

Agreement

By accessing or using Vyaparcloud, you agree to these Terms. If you do not agree, you must not use Vyaparcloud.

2

Use of Vyaparcloud

Vyaparcloud is a business management platform designed to help businesses manage operations such as:

Products and services
Catalogues and offerings
Customers
Staff
Orders
Cart and billing
Payments
Deliveries
Branches
Reports
Notifications
Operational workflows

You may use Vyaparcloud only for lawful business purposes and in accordance with these Terms.

3

Account Registration

To use certain features, you may need to create an account.

You agree to:

Provide accurate information
Keep your account details updated
Maintain the confidentiality of your password
Restrict account access to authorized users only
Notify us immediately of unauthorized access or security issues

You are responsible for all activity under your account.

4

Business Accounts and User Roles

Vyaparcloud may allow business owners or administrators to create accounts for staff, branches, delivery users, and other users.

The business account owner or administrator is responsible for:

Assigning correct roles and permissions
Managing staff access
Removing access when no longer required
Ensuring users comply with these Terms
Reviewing business data and operational activity

Important Note

Vyaparcloud is not responsible for losses caused by incorrect permissions, staff misuse, or failure to remove unauthorized users.

5

Customer Data and Business Responsibility

Businesses using Vyaparcloud may enter customer information into the platform.

You represent and warrant that:

You have the right to collect and use customer information
You will use customer data only for lawful business purposes
You will not upload false, misleading, unlawful, or unauthorized data
You will comply with applicable privacy, consumer protection, tax, and business laws

You are responsible for the accuracy, legality, and use of data entered into Vyaparcloud.

6

Acceptable Use

You agree not to:

Use Vyaparcloud for illegal or fraudulent purposes
Attempt to gain unauthorized access to any system or account
Interfere with platform security or performance
Upload malicious code, viruses, or harmful content
Reverse engineer, copy, or misuse the platform
Use Vyaparcloud to send spam or unauthorized messages
Misrepresent your identity or business
Violate intellectual property rights
Use Vyaparcloud in a way that damages our reputation or services

Important Note

We may suspend or terminate access if we detect misuse.

7

Payments and Fees

Some Vyaparcloud features may be paid.

Where applicable:

Fees will be communicated before purchase or subscription
Payments must be made on time
Taxes may apply based on applicable law
Subscription fees may be recurring
Non-payment may result in suspension or restriction of access

Payment gateway charges, failed payments, refunds, and settlement timelines may depend on third-party payment providers.

8

Orders, Services, and Business Transactions

Vyaparcloud provides software tools to help businesses manage orders, services, deliveries, and payments.

Vyaparcloud is not a party to transactions between businesses and their customers unless explicitly stated.

Each business is responsible for:

Pricing
Service fulfilment
Delivery
Refunds
Customer complaints
Tax compliance
Invoice accuracy
Service quality

Important Note

Vyaparcloud is not responsible for disputes between a business and its customers.

9

Third-Party Services

Vyaparcloud may integrate with third-party services such as:

Payment gateways
Email providers
SMS providers
WhatsApp providers
Cloud hosting providers
Analytics tools
Notification services

Important Note

Your use of third-party services may be subject to their own terms and policies. Vyaparcloud is not responsible for third-party failures, delays, pricing changes, outages, or data practices.

10

Intellectual Property

Vyaparcloud, including its software, design, workflows, branding, logos, database structure, features, and content, is owned by or licensed to Nirmith AI Labs.

You may not:

Copy or reproduce Vyaparcloud
Modify or create derivative works
Sell, rent, sublicense, or distribute the platform
Remove ownership notices
Use our branding without written permission

You retain ownership of business data that you upload or create through your account, subject to our right to process it for providing the service.

11

Platform Availability

We aim to keep Vyaparcloud available and reliable, but we do not guarantee uninterrupted or error-free operation.

Vyaparcloud may be unavailable due to:

Maintenance
Updates
Infrastructure issues
Internet failures
Third-party service outages
Security incidents
Events beyond our control

Important Note

We are not liable for losses caused by downtime, delays, or service interruptions.

12

Data Backup

We may maintain backups as part of our internal operations. However, you are responsible for maintaining your own records where required for business, tax, legal, or compliance purposes.

We are not responsible for loss of data caused by user error, unauthorized access, third-party systems, or events outside our reasonable control.

13

Suspension and Termination

We may suspend or terminate access if:

You violate these Terms
Payment is overdue
Your account is used for unlawful activity
Your use creates security or operational risk
Required by law
You misuse customer, staff, or business data

Important Note

You may stop using Vyaparcloud at any time. Termination does not affect obligations that arose before termination, including payment obligations.

14

Disclaimers

Vyaparcloud is provided on an “as is” and “as available” basis.

We do not guarantee that:

The platform will meet every business requirement
The platform will be uninterrupted or error-free
Reports or calculations will always be accurate if input data is incorrect
Third-party integrations will always work
The platform will prevent all unauthorized access or misuse

Important Note

You are responsible for verifying business-critical data, including prices, orders, payments, tax values, reports, and invoices.

15

Limitation of Liability

To the maximum extent permitted by law, Vyaparcloud and Nirmith AI Labs will not be liable for:

Indirect or consequential losses
Loss of profit
Loss of business
Loss of data
Service interruption
Customer disputes
Payment gateway failure
Unauthorized account activity caused by user negligence
Errors caused by incorrect data entered by users

Important Note

Our total liability, if any, shall be limited to the amount paid by you to Vyaparcloud for the affected service during the previous three months, unless applicable law requires otherwise.

16

Indemnity

You agree to indemnify and hold harmless Vyaparcloud, Nirmith AI Labs, its directors, employees, partners, and service providers from claims, losses, damages, liabilities, and expenses arising from:

Your use of Vyaparcloud
Your violation of these Terms
Your violation of law
Your misuse of customer or staff data
Content or data entered by you
Disputes between your business and your customers
17

Changes to Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with the revised “Last Updated” date.

Continued use of Vyaparcloud after changes are posted means you accept the updated Terms.

18

Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.

19

Contact Us

For questions about these Terms, contact us at:

Company: Nirmith AI Labs
Email: nail.support@nirmithai.com
Address: 3rd Floor, Lakshmi Arcade, 3, Uttarahalli Main Rd, Friends Colony, Uttarahalli Hobli, Bengaluru, Karnataka 560061